Terms & Conditions


Last updated: [Date]

Welcome to Saphie Italy ("we," "us," or "our"). These Terms and Conditions govern your use of our website, https://www.saphie.uk/ ("Website") and purchasing our handmade bags. You agree to these Terms and Conditions by accessing our website and placing an order. Please read them carefully before making a purchase.

1. General Information

  • These Terms and Conditions comply with UK laws, including the Consumer Rights Act 2015 and the UK General Data Protection Regulation (UK GDPR).

  • We reserve the right to update these Terms at any time without prior notice.

2. Products

  • All our products are handmade, and slight variations may occur between the displayed images and the actual product.

  • We make every effort to ensure that product descriptions and images are accurate, but we do not guarantee that the colours and details will exactly match those shown on the website.

3. Orders and Payments

  • All orders are subject to availability and acceptance.

  • Prices are displayed in GBP (£) and include applicable taxes.

  • Payments must be made via the payment methods available at checkout.

  • We reserve the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.

4. No Return Policy

  • Due to the handmade nature of our products, all sales are final, and we do not accept returns or offer refunds.

  • In the unlikely event of receiving a defective or incorrect item, please contact us within 7 days of receipt to discuss a possible resolution.

  • This policy does not affect your statutory rights under UK consumer law.

5. Delivery and Shipping

  • We aim to dispatch orders within [7] business days.

  • Shipping times vary based on location. Estimated delivery times will be provided at checkout.

  • We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

  • Customers are responsible for providing accurate delivery details. We are not liable for lost parcels due to incorrect addresses.

6. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is owned by [Your Shop Name] and is protected under UK intellectual property laws.

  • You may not reproduce, distribute, or use any content from this Website without our written permission.

7. Liability and Disclaimers

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or Website.

  • Our liability is limited to the purchase price of the product.

  • We do not guarantee that our Website will be error-free, uninterrupted, or free from viruses.

8. Privacy and Data Protection

  • Your data will be handled under our Privacy Policy and in compliance with UK GDPR.

9. Governing Law and Jurisdiction

  • These Terms and Conditions are governed by the laws of England and Wales.

  • Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Saphie Italy