Privacy Policy


Last updated: [Date]

This Privacy Policy explains how Saphie Italy ("we," "us," or "our") collects, uses, and protects your personal data when you visit our website [yourwebsite.com] ("Website"). We are committed to protecting your privacy and complying with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data:

  • Name and contact details (email address, phone number, shipping/billing address)

  • Payment details (processed securely via third-party payment providers)

  • Account login credentials (if you create an account)

  • Order history and purchase preferences

  • Technical data, including IP address, browser type, and cookies (see our Cookie Policy)

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfil your orders

  • To communicate with you regarding your purchases or customer service inquiries

  • To improve our Website and user experience

  • To send promotional emails (only if you have given consent)

  • To comply with legal obligations and prevent fraud

3. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Contractual necessity – To process your orders and provide customer support

  • Legitimate interests – To enhance our services and Website functionality

  • Consent – For marketing communications (you may withdraw consent at any time)

  • Legal compliance – To meet tax, legal, and regulatory obligations

4. Data Sharing and Third Parties

We may share your data with trusted third parties, including:

  • Payment processors (e.g., PayPal, Stripe) for secure transactions

  • Delivery providers (e.g., Royal Mail, courier services) to fulfil orders

  • IT and analytics providers to improve Website performance

  • Legal or regulatory authorities if required by law

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. Legal or regulatory requirements may extend retention periods.

6. Your Rights

Under UK GDPR, you have the following rights:

  • Access – Request a copy of your personal data

  • Correction – Rectify any inaccurate or incomplete information

  • Erasure – Request deletion of your data (subject to legal exceptions)

  • Restriction – Limit how we process your data

  • Objection – Opt out of certain data processing activities

  • Data portability – Request transfer of your data to another service provider

To exercise your rights, contact us at [Your Contact Email].

7. Security Measures

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

8. Cookies and Tracking Technologies

For details on how we use cookies, please see our [Cookie Policy].

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

SAPHIE ITALY